Return & Refund Policy

• All products sold by www.portronics.com are properly checked and tested by the quality control team and guaranteed to be genuine, in new condition.
• All products are protected under 7 Days product repair/replacement (no refund in any condition) policy in case the product has a manufacturing defect only and if it is in unused conditions in the original boxes and with all paperwork (this includes warranties), parts and accessories.
• "New and unused" means that there are no scratches, marks, or blemishes on the item and the product must not have been sized or altered in any way. We cannot accept a return of any item with any indication that it has been used.

In case of any query related to our policies, please contact Customer Service call us or whatsaap us 7042382987 between 10 am- 6 pm from Mon-Sat or email us at help@ramezo.com.